Infinity · Mid-range tier

Infinity IT-9800 Massage Chair

Wide-body S-Track massage chair at 38 inches wide for broad-shouldered users, with 3D rollers, airbag compression, and full zero-gravity recline at $6,499.

BY THE FBMC EDITORIAL TEAMUPDATED 2026-03-25HOW WE SCORE →
Infinity IT-9800
Editorial score
7.5
HOW WE SCORE →
MID-RANGE TIER
TRACK
S-Track
ROLLERS
—
FITS UP TO
—
ZERO-G
1 stage
HEAT
Lumbar
WARRANTY
5 yr
PRICE TIER
Mid-range
1 retailer listed

Pricing moves often, so we don't publish it. Outbound retailer links may earn us a commission. That never influences this score.

The verdict

Wide-body S-Track massage chair at 38 inches wide for broad-shouldered users, with 3D rollers, airbag compression, and full zero-gravity recline at $6,499. Equipped with 2D rollers (vertical only — no depth variation), S-track (back coverage only).

Wide-Body S-Track
PROS
  • ✓38" wide — the widest Infinity S-Track chassis for big-and-tall comfort
  • ✓S-Track follows natural spinal curvature
  • ✓Accessible price for a wide-body chair
CONS
  • ✕38" wide requires significant floor space
  • ✕S-Track only — no glute or hamstring coverage
  • ✕Roller generation not specified
  • ✕45" upright length is compact — short roller travel

Full specifications

8 ATTRIBUTES
Rollers & track
Track typeS-Track
Fit & footprint
Max user weight350 lb
Dimensions (upright)45" × 38" × 46"
Chair weight170 lb
Comfort & features
Zero-gravity1 stage
HeatLumbar
Power100 W
Warranty
Warranty5 years

How it compares

Against the chairs most often shortlisted alongside it.

OPEN FULL COMPARISON →
AttributeInfinity IT-9800Osaki OS-Pro Admiral IIInfinity IT-8500 X3
Editorial score7.58.48.7
TrackS-TrackSL-TrackS-Track
Rollers—3D3D
Fits up to—6'4"6'0"
Check price →BREAKDOWN →BREAKDOWN →

Common questions about the Infinity IT-9800

What kind of roller coverage does the Infinity IT-9800 offer?
The Infinity IT-9800 uses an S-Track — the rollers follow your spine's natural curve from the cervical region down to the lower lumbar. Precise, focused, and well-suited for targeted spinal decompression.
What type of rollers does the Infinity IT-9800 have?
The Infinity IT-9800 is built with 2D rollers, which follow a fixed-depth path up and down the spine. Simple, dependable, and particularly good for regular daily use or lighter therapeutic sessions.
Does the Infinity IT-9800 support zero gravity reclining?
Yes, the Infinity IT-9800 supports zero gravity recline — a position that distributes body weight evenly and reduces spinal load. It also allows the rollers to reach deeper into muscle tissue, making the same pressure setting feel more effective.
Does the Infinity IT-9800 include heat therapy?
Heat therapy is built into the Infinity IT-9800. It pre-warms muscle tissue to improve roller penetration — a small feature that makes a measurable difference, particularly for chronic tension in the lumbar region.
What is the maximum weight capacity of the Infinity IT-9800?
The Infinity IT-9800 supports up to 350 lbs (159 kg). This is a hard limit from the manufacturer — the motor and frame are rated to this specification.
How long is the warranty on the Infinity IT-9800?
The Infinity IT-9800 includes a 5 years warranty. Always confirm exact coverage terms — particularly in-home service provisions — with your retailer at time of purchase.
Where is the Infinity IT-9800 available for purchase?
The Infinity IT-9800 is currently available through Direct. Use the links on this page for current pricing and availability.
Who is the Infinity IT-9800 best suited for?
Wide-Body S-Track

This listing was researched and summarized from manufacturer specifications, authorized retailer data, and aggregated user reviews. Our editorial team maintains it independently. No brand pays for placement or scoring.

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